Why our clients prefer us to look after their property investments

We clearly understand our role is to provide more than superior results for our property investors. We give our investors their valuable time back and provide the freedom and confidence of regular income through continuous leasing.

Everything we do is focused on achieving maximum returns with minimal stress.

Maloney's Property - Property Management Canberra

Why They Prefer Us

Over the past 19 years, Maloney’s have been very proud of their proven record in property management. Focused on achieving superior results for their property investors, while striving to continually improve their services. Willing to initiate change ensures Maloney’s are market leaders with a clear vision to provide outstanding service to owners and tenants. Willing to initiate change ensures Maloney’s are market leaders with a clear vision to provide outstanding service to owners and tenants.

“Protecting your real estate investment while maximising its potential.”

Our dedicated management team ensures that each property and tenant receives maximum attention.

This provides you with the freedom and confidence of regular income, through continuousleasing. Maloney’s are proactive when it comes to leasing your property. With full time, dedicated staff, you can be sure that professional and honest market feedback will be delivered.

Superior product knowledge, coupled with accurate information, ensures Maloney’s owners are always up-to-date.

We maintain and grow a strong and active database.

This includes diplomatic and executive tenants looking for quality properties

As a result of our excellent service, Maloney’s have developed quality relationships with a broad base of clients. Our reputation has enabled usto grow a reliable database of diplomats, private companies, relocation agents and governmentsector clients. Maloney’s are discerning in their selection of tenants and properties.

The Maloney’s website offers a clear gateway for owners and tenants seeking information. All available properties are listed, inspections can be booked and tenants can apply directly online. Maloney’s website features an easy to use tool enabling tenantsto report maintenance or contact their property manager when required.

Owners will also discover the website easy to navigate, and very clear, enabling them to access all the appropriate information.

Our exclusive online portal provides investors with convenient 24/7 access to all property details.

This service gives you the technological edge, and the peace of mind that everything, including ledgers, is in order. Property owner’s online portal provides access to property information 24 hours a day. Maloney’s have a high number of overseas and interstate owners- this portal allows accessto information whenever required; inspection reports,statements, leases etc, from all over the world.

It’s all at their fingertips.

We provide the market edge for property investors.

For example: For the ease and speed in processing your tax returns, Maloney’s clients have the added advantage of being able to allow their tax agents accessto these accurate financial records.

Tenants can apply quickly for your property online.

For easy, no fuss applications. Convenience for prospective tenants is essential in any competitive market. Ease of applying for properties assists in a quick turn around from inspection to approval. Tenants can book property inspections while also applying for a property through Maloney’s website. Everything that prospective tenants require to help them secure your property is on the Maloney’s website.

This quality approach assists us in maximising your returns.

While Allhomes is the dominant portal in the ACT, a large number of quality tenants are from interstate, and are more familiar with Real Estate and Domain searches.

Photographs are a vital component in showcasing your home in the best possible light. Properties need to stand out from the crowd so quality tenants willseek an inspection.

Poor, unplanned marketing generally results in reduced rents with substandard tenants.

As Maloney’s and owners only want quality, the marketing is designed and planned to attract the best available tenants.

Our property inspection reports are thoroughly undertaken and supported by photographic evidence.

These reports and photos are available to you on our website.

The importance of a well-constructed condition report cannot be underestimated. Clear information on the property’s condition, supported by photographic evidence, isinvaluable for stress free property management.

Unfortunately, disputes do arise so unambiguous information on the property is vital.

You decide when and how your rental income will be paid to you.

Your funds are transferred electronically as soon as they are cleared. Most companies wait until the end of the month to release your funds. It is very important to Maloney’s that your funds are in your account as soon as they are cleared, supported by an easy to understand statement. A fully itemised statement, delivered monthly and at the end of financial year, is essential to good property management.

Direct Debit arrangements.

Ensure tenants’ regular payments and minimise rental arrears. 98 percent of Maloney’stenants pay by Direct Debit enabling tenants to align their pay dates with their salary, reducing the risk of arrears. Stress free rental payments are important for quality tenants. Maloney’s arrears figure stands out as one of the lowest in Australia - at lessthan 1 percent reducing the risk to owners.

We help you make a confident decision with your next property investment in our region.

Our superior software can identify the best areas to invest in. Maloney’s property management covers all of Canberra from their systemised and central location in Kingston. If you are looking to invest, Maloney’s is able to offer independent advice on your next investment property

 

Is your property manager meeting your expectations?

Moving to a Maloney’s property management is easy.

Maloney’s understands that not all property managers are equal. Perhaps you have your property currently managed by another agent whose service is not meeting your expectations or requirements? Maloney’s is able to discuss options of how your property can be transferred to their team. Switching is easy! Just give them the go ahead and they’ll do the rest – even pickup the keys.

All discussions are confidential.

At Maloney’s, we pride ourselves on tranparency and believe that honesty is the best policy.

We are real people - with real results!

And that’s easy to say… so let us back our claim so that you experience the real taste of how you should be treated, by giving you a Maloney’s service guarantee

Our service guarantee to you is:
“if you’re not convinced that we have provided a superior level ofservice in the first 6 months we will return ourservice feesfor that period back to you”.


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Why I work for Maloney's Property Management and why our clients prefer us to look after their property investments.

Hello - I’m Debbie-Lee,
This is my 18th year with Maloney’s Property - and  for many clients, it’stheir 18th year with me. Our dedicated team and high-end asset management services allows me and my team to communicate timely with our clients and the office when we’re out and about.

At Maloney’s, we understand what property investors need - to relax and enjoy the property investment journey. But what I really like, are the relationships we form with our investors- we’re with them all the way!

If you would like a “moment” with Canberra’s premier property management providersto establish whether your property is performing to itsfull potential, call Sue Maloney today.

Debbie-Lee - Key Accounts Management

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