Maintenance requests need to be reported via your tenant portal, which is then logged directly into our property management software.
Please note that we are not authorised to automatically arrange repairs and send work orders, we are bound by our management agreements with your owners who needs to approve any maintenance prior to us sending work orders. We endeavour to contact your owners and seek this approval as soon as possible however your patience while we obtain the go ahead is appreciated.
If any reported maintenance is found to be caused by tenant fault or incorrect use of appliances the cost will be the responsibility of the tenant.
Please click below to log in and report your maintenance issue
If your request for repairs is URGENT please go to our Urgent Repairs Page by clicking here.
Please understand that your contact details will be given to the tradesperson who will contact you arrange an appointment for the work to be done (please note, if you require after hours attendance you will be responsible for any additional charge)