Please ensure that no combustible or flammable material is placed on or near heater to avoid a fire risk. If you have a ducted heating system please ensure that the filter is cleaned regularly.
Combustion heaters are to be kept clean of ash build up and a mat placed in front of them to avoid damage to the flooring by coals or ash falling gout. Please obtain approval before using any fireplace within a property sometime these are ornamental only or the chimney has been blocked up. Should it be approved for use all care must be taken as any damage caused by coals, ash or sparks falling will be your responsibility.
Please ensure that filters on any air conditioning unit are cleaned regularly this ensures efficient and effective performance. Should the unit require repair or servicing and it is found to be due to unclean filters the cost of this repair may be passed on to you.
Please ensure that all damage to the property is reported to our office as soon as possible after the event.
If you wish to install or remove any fixtures or fittings you must make a request in writing. You must not paint any part of the property or remove curtains or carpeting without written approval.
You must not install any hooks in the property without approval. Please forward a written request advising where and what type of hooks you would like to add. You must have our written approval in writing prior to any addition. You must not paint any part of the property.
You must take care to ensure that you do not disrupt your neighbours with noise. It is a requirement under the tenant agreement and may result in notice to remedy. This includes the behaviour of any visitors you may have at the property. Particular care must be given in apartment or townhouse complexes.
The replacement of light globes and batteries in remote controls or smoke alarms is your responsibility. Should you replace these items and they still not function please report to our office.
All of Maloney’s rental properties have a smoke free policy. We respect your right to smoke however we request that you smoke outside of the premises. If you still choose to smoke inside the property any costs for specialised cleaning to remove odours or damage will be your responsibility.
Please do not have pot plants or aquariums inside the premises. Pot plants placed on hard surfaces particularly tiles and linoleum may leave an indent, stain or damage. Pot plants placed on carpets runs the risk of carpet rot or staining, even with plates or containers underneath. Aquariums like pot plants can leave marks on floors and the weight of a filled aquarium may cause permanent indentations and damage to carpet.
Please notify us if you notice any movement or crack to walls or ceilings. If pre-existing cracks appear to be growing larger please also let us know.
Vermin and pests are an unfortunate fact of life particularly in the colder months. Your first action should be to purchase traps or bait to try and rectify the situation along with ensuring that all food is contained and spills, crumbs and pet food that attract vermin are cleaned up promptly. The same goes for general spider entry into the property. Should you be experiencing an infestation please report it via our website www.maloneys.com.au
Termites can quickly cause extensive damage to a property. Signs can include wood becoming brittle, sounding hollow when tapped or knocked or the presence of mud deposits and actual termites themselves. If you see any signs of termites or termite damage please bring this to our attention
Carpets should be cleaned on six to twelve monthly basis simply due to general living. The best time to do this is during the warmer months. We do not recommend the use of do-it-yourself machines as they do not always remove the water that is pumped into the carpets adequately and in the long term cause more damage than good.
Part of your requirements under the Tenancy Agreement is to keep the property reasonably clean. Please pay particular attention the following items on a regular basis:
If the property that you are renting has a swimming pool or spa please pay attention to the following:
These can be found at www.actpla.act.gov.au