This notice describes how Maloney’s Property (‘we’, ‘us’, or ‘our’) may collect, use, store, and disclose the personal information of any customer, user, or other person (‘you’, ‘your’, ‘user’, ‘users’).

Your privacy is important to us, and we are committed to protecting the privacy of all users of our site and services. By providing personal information to us, you consent to our collection, use, storage, and disclosure of your personal information in accordance with this privacy policy and any other arrangements that apply between us.

Information Collection

We collect your personal information to provide and continually improve our products and services. The types of personal information we collect may include:

• Information You Give Us: We receive and store any information you provide to Maloney’s Property. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services.
• Automatic Information: We automatically collect and store certain types of information about your use, including information about your interaction with content and services available through Maloney’s Property. Like many websites, we use "cookies" and other unique identifiers to track your browsing behavior.
• Information from Other Sources: We might receive information about you from other sources, such as building owners, agents, or strata management, which we use to deliver you services more easily.

Use of Information

We collect, hold, use, and disclose your personal information to provide you with access to our site and services, facilitate communication between us, you, and other users, and operate, provide, develop, and improve the products and services that we offer our customers. The ways we use personal information may include:

• For the delivery of services: We use your personal information to provide access to amenities, take and handle maintenance requests, process payments, and communicate with you about services or promotional offers.
• To provide, troubleshoot, and improve our services: We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of our services.
• Recommendations and personalisation: We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience.
• To comply with legal obligations: In certain cases, we collect and use your personal information to comply with laws. For instance, we collect information for identity verification and other purposes.
• To communicate with you: We use your personal information to communicate with you via different channels, including phone, email, and chat.

Third Parties

We may disclose your personal information for the purposes described above to third parties. This may include:

• Transactions involving Third Parties: Services or products provided by third parties can be made available through Maloney’s Property. Information related to the request will be provided to the supplier, and such information will be subject to the supplier’s privacy policy.
• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
• Protection of Maloney’s Property and Others: We release account and other personal information when we believe release is appropriate to comply with the law or protect the rights, property, or safety of Maloney’s Property, our users, or others.

Data Security

We design our systems with your security and privacy in mind, taking reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. However, we cannot guarantee the security of your personal information.

Your Information

You can access the personal information we hold about you by contacting us. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

How To Contact Us

Should you have any other questions or concerns about this policy, please email us at maloneys@maloneys.com.au or phone 02 6232 0100.

We reserve the right to update this document at any time.