Privacy Policy

Our Commitment To Privacy

This notice describes how Maloney’s Property (‘we’, ‘us’, or ‘our’) may collect, use, store and disclose the personal information of any customer, user or other person (‘you’, ‘your’, ‘user’, ‘users’).

Your privacy is important to us and we are committed to protecting the privacy of all users of our site and services. By providing personal information to us, you consent to our collection, use, storage and disclosure of your personal information in accordance with this privacy and any other arrangements that apply between us. 

 Information Collection:

We collect your personal information to provide and continually improve our products and services. The types of personal information we collect may include;

  1. Information You Give Us

We receive and store any information you provide to Maloney’s Property. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services.

  1. Automatic Information

We automatically collect and store certain types of information about your use, including information about your interaction with content and services available through Maloney’s Property. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Maloney’s Property and other content served by or on behalf of us on other websites.

  1. Information from Other Sources

We might receive information about you from other sources such as building owners, agents, or strata management, which we use to deliver you services more easily. 

Use of Information:

We collect, hold, use and disclose your personal information to provide you with access to our site and services, facilitate communication between us, you and other users; operate, provide, develop, and improve the products and services that we offer our customers. The ways we use personal information may include;

  1. For the delivery of services

We use your personal information to provide access to amenities, take and handle maintenance requests, orders, deliver services, process payments, and communicate with you about maintenance, orders, products, services, and/or promotional offers.

  1. To provide, troubleshoot, and improve our services

We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of our services.

  1. Recommendations and personalisation

We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with Maloney’s Property.

  1. To comply with legal obligations

In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers’ information regarding place of establishment and bank account information for identity verification and other purposes.

  1. To communicate with you

We use your personal information to communicate with you in relation to Maloney’s Property via different channels including phone, email and chat.

Third Parties

We may disclose your personal information for the purposes described above to third parties. This may include;

  1. Transactions involving Third Parties

Services, amenities, products, applications, or skills provided by third parties can be made available to you through Maloney’s Property. Information related to the request will be provided to the supplier, and such information will be subject to the supplier’s privacy policy.

  1. Third-Party Service Providers

We employ other companies and individuals to perform functions on our behalf. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. 

  1. Protection of Maloney’s Property and Others

We release account and other personal information when we believe release is appropriate to comply with the law; or protect the rights, property, or safety of Maloney’s Property, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Data Security

We design our systems with your security and privacy in mind, taking reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.

Your Information

You can access the Personal Information we hold about you by calling us or sending an email.  We use this procedure to better safeguard your information. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

How To Contact Us

Should you have other questions or concerns about this policy, please email us at or phone 02 6232 0100.

We reserve the right to update this document at any time.


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