For all property investors who bring a property to Maloney's, we offer a commitment to quality and satifaction.
If within 6 months you are not satisfied with our property management service, we will refund all management fees for that period.
Our Commitment to You
- We will always act in our property investors’ best interests.
- We will follow all lawful instructions from property investors.
- We will advise owners of their legal obligations under the Residential Tenancies Act 1997 and where necessary, seek independent legal advice.
- We are committed to providing a tailored management service to meet the needs of our property investors.
- We appreciate any feedback you may have during the management of your property. If you notice any deficiency in our service, contact us to discuss and resolve the issue.
- If you are still not satisfied, ask to speak to Peter or Sue Maloney.
If we are unable to resolve the situation and you remain dissatisfied, you can terminate your management agreement with us. We will refund all management fees paid within the 6-month period, less any GST payments which have been or need to be paid as a consequence of the agreement.
Please note: This refund guarantee does not apply to management agreements terminated after the expiration of 6 months from the date on which the agreement was entered.
We guarantee that Maloney's will endeavour to provide an excellent level of service and do our best to meet your needs.
Want to Know More?
If you have any questions or concerns about our property management services, please don't hesitate to get in touch. Our team is here to ensure your investment is well taken care of.
Contact UsSubscribe To Our Newsletter
Want to be kept in the loop of upcoming sales, investment options, and local information before it hits the market?
